Saturday, December 18, 2010

Shopping, Telus and Lessons in Service (A Non-Surgical Post)

This only relates to surgery by way of needing to get all my shopping completed before tomorrow night.

Local readers will know that my view of Telus (local telephone utility) hasn't always been the most enthusiastic.  Yet I can adapt to new information, change my mind, admit when I'm wrong...  I now think Telus rocks, and here's one reason from earlier today:


Being in the mall at Christmas always makes me long to pull a Naomi Campbell and just beat the sh*t out of people with my blackberry.  Anticipating this, in Pacific Centre's Christmas tree display Telus equips shoppers with a convenient supply of faux-blackberries that can be used to beat a b*tch Naomi-style.  Just reach out, and there it is...



That's just smart.  Beatdown-berries as Christmas decor, your own blackberry saved harmless, AND cute little pink lizards smirking about the beating you just laid.  This is the kind of thinking and thoughtful anticipation that breeds loyalty and turns whole companies around.

The lesson:  serve and be memorable.  Go Telus.

6 comments:

  1. Huh. So there is a good use for BlackBerries. Very interesting that Telus has reached the same conclusion.

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  2. I realize this has very little to do with your operation, but you raised the xmas shopping thing. So, I just want to take this opportunity to say this whole concept is stupid. We spend hundreds if not thousands of dollars buying each other presents. The odds that what we get for our friends and loved ones is actually what they want is very low. So, the value to them of what they get from us is FAR below what we have spent on them. It is a losing proposition. People, just give money! It will be appreciated WAY more than whatever marginally useful presents that we get them.

    Oh wait, it does have something to do with plastic surgery. CVK, if someone gave you something that was the same cost as, say a face-lift, wouldn't you WAY rather have the money so you could buy the face-lift for yourself, rather than the piece of bad art they were going to give you instead?

    QED

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  3. Dear QED, you sound like an economist. I appreciate you raising the concept of christmas and marginal utility...this is not discussed enough in polite society. And umm, sure - if someone wanted to give me a gift with the same value as a facelift, some vaser sculpting, a needle of juviderm or a vial of latisse, I'd rather have the surgical/cosmetic value thereof. They may not agree with my views on liposuction, but I assuredly won't agree with their taste in art.

    I'm fully in favor, but there might be people that wouldn't share your clear-sighted view of exchanging envelopes of money on Christmas morning. "I love you...here's $1000" "OMG, I love you too...here's $1000" It would be hard on the retailing sector and minimum wage retail employment, but good for the envelope manufacturing sector. Sadly also good for those fake f*ckers at FSC, but we can't win them all.

    Signed,

    YL&M
    Foamy the Squirrel

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  4. Unbelievably clever, so few people will get this.

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  5. Personally I dislike the gift giving thing because it is a rampant display of mindless commercialism, materialism and consumerism. Constant pursuit of growth, growth, growth. No thought given to sustainability or the realization of the resultant waste. It has overtaken and subverted the original meaning of Christmas, just at this supposedly original meaning did that to older traditions around the solstice. Now it is driven by corporate marketing machines and inescapable social expectation (and believe me, I continue to strive to escape). Not only is poor CVK reduced to BB-wielding violence as she fights her way into Sephora's, but even the emotional intent of the mid-winter holiday is shattered by the acquisition mindset. Dr Suess, where is Whoville now?

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  6. I love new holiday traditions. blackberry beatdowns... a far better resolution over parking lot disputes than witnessing parking space losers spitting in the faces of the winner.. YAAAAY for the Yuletide Spirit!
    Telus put this tree in the Parking Lots and please use different colored lizards for each level so we can rememer where we parked!

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